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Our support team typically responds within 2 hours during business hours (9 AM – 9 PM IST, 7 days a week). For refund and order issues, please include your order ID for faster resolution.

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Typical reply: under 2 hours
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9 AM – 9 PM IST daily
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Grievance Officer

Shubham Negi · Grievance Officer
Email: [email protected]
Address: Kh No. 57/7, C Block, Near Shahi Mandir, Pradhan Enclave, Salempur Majra, Burari, Delhi – 110084, India

Initial acknowledgement within 48 business hours. Resolution within 7–10 business days. For order disputes, see our Dispute Resolution process.

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